{"id":12,"date":"2026-10-24T01:21:45","date_gmt":"2026-10-24T01:21:45","guid":{"rendered":"https:\/\/lighthousewebdesigns.net\/shannon\/?page_id=12"},"modified":"2026-10-24T01:28:12","modified_gmt":"2026-10-24T01:28:12","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/lighthousewebdesigns.net\/shannon\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You\u2019ll also need the receipt or proof of purchase.

To start a return, you can contact us at pawprintdesignstudio@gmail.com<\/a>. Please note that returns will need to be sent to the following address: 782 N 825 W Clearfield, Utah 84015\u00a0

If your return is accepted, we\u2019ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at pawprintdesignstudio@gmail.com<\/a>.<\/p>\n\n\n\n

Damages and issues<\/strong>
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.<\/p>\n\n\n\n

Exceptions \/ non-returnable items<\/strong>
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.<\/p>\n\n\n\n

Exchanges<\/strong>
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.<\/p>\n\n\n\n

Refunds<\/strong>
We will notify you once we\u2019ve received and inspected your return, and let you know if the refund was approved or not. If approved, you\u2019ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we\u2019ve approved your return, please contact us at pawprintdesignstudio@gmail.com.<\/p>\n\n\n\n

At Paw Print Design Studio, all items are handmade with care. We want you to be completely satisfied with your purchase. Please review the policy below regarding returns, exchanges, and refunds.<\/p>\n\n\n\n

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Returns & Exchanges<\/strong><\/h2>\n\n\n\n

Returns and exchanges are accepted on a case-by-case basis.<\/p>\n\n\n\n

To qualify for a return or exchange, your item must:<\/p>\n\n\n\n